Privacy Policy
Last updated: July 3, 2026
This Privacy Policy applies to Ironworks Gate Co. and the website at gaterepairwaxahachie.com. By using the site or submitting a service request, you accept the practices described here. If you do not agree, please do not use the site.
Ironworks Gate Co. markets home services online. When you submit a request, we pass it to an independent local business that carries out the actual work. We do not send crews, perform work, or supervise the businesses we refer to. This policy explains what information we gather in that process, how we use it, and with whom it is shared.
This policy was last updated on July 3, 2026. We may update it from time to time; continued use of the site after a revision means you accept the updated terms.
What Information Do We Collect?
We collect information in two main ways: directly from you when you interact with the site, and automatically as you browse.
Information you provide. When you fill out a quote form, start a chat, call us, or otherwise request a service, we collect the details you enter. That typically includes your full name, a phone number where you can be reached, an email address, the property address where work is needed, and a description of the project or problem. Depending on the form, additional details such as the size of the job, preferred timing, or photos may also be submitted.
Information collected automatically. Our servers and third-party tools record basic technical data as you navigate the site: which pages you visit, how long you spend on them, the type of browser and device you are using, your general geographic location derived from your IP address, and the source that brought you to the site (for example, a search engine or an advertisement). This data helps us understand how the site is being used and how our advertising is performing.
Are We Part of a Larger Group of Sites?
Yes. Ironworks Gate Co. is one brand within a group of home-service websites and brands that share common ownership or management. Those affiliated brands operate across multiple trades and service areas.
Because the group runs on shared infrastructure, your personal information may be accessed by or transferred to affiliated brands as well as to vendors we all rely on - including companies that handle call answering and call recording, scheduling and customer-relationship software, web hosting, and marketing technology.
That access is limited to what is necessary to route your request to the right trade or service area, to provide support, process billing, prevent fraud, and maintain quality. Every affiliated brand and shared vendor that receives your information is required to treat it under this policy or a policy that is materially equivalent in the protections it provides.
What Should You Know About Text Messages?
By submitting a request on this site, you may receive text messages (SMS/MMS) from Ironworks Gate Co. and from the independent business or professional that receives your request and reaches out to respond or schedule.
Those messages - and any calls - may be placed using an automatic telephone dialing system or autodialer, and may use prerecorded or artificial-voice messages.
Consent to receive calls or texts is not a condition of purchasing any goods or services. You may request service and decline communications, though we may need to contact you to complete the referral.
Message frequency varies; it depends on the nature of your request and how the responding business follows up. Message and data rates may apply depending on your carrier and plan.
To stop text messages at any time, reply STOP to any message you receive. Reply HELP to any message for assistance. Note that opting out of texts only stops text messages; if you have an open service request, other forms of contact (such as calls or email) may continue unless you separately ask us to stop those as well.
You can also submit an opt-out request or ask for help through our contact page at https://gaterepairwaxahachie.com/contact-us/.
What Privacy Rights Do State Residents Have?
Residents of California, Virginia, Colorado, Connecticut, and Utah - and residents of other states that have enacted comparable consumer privacy legislation - have the rights described in this section with respect to the personal information we hold about them.
Your rights include:
- Know and access: You may ask what categories and specific pieces of personal information we have collected about you and who has received it.
- Correct: You may ask us to fix inaccurate information we hold about you.
- Delete: You may ask us to delete your personal information, subject to exceptions the law permits.
- Portability: You may request a copy of your information in a portable format.
- Opt out of sale or sharing and targeted advertising: You may ask us not to sell or share your personal information and not to use it for targeted advertising or profiling.
Important notice about how this site works. When you submit a service request, your contact details and project information are passed to the independent businesses that respond to requests in your area. Under some state privacy laws, that transfer may qualify as a sale or a share of personal information. We do not characterize it otherwise. If you do not want your information passed to those businesses, please do not submit a request. If you have already submitted one and wish to withdraw or opt out, contact us through the contact page - that is the opt-out mechanism we provide; there is no on-site toggle or cookie banner for this purpose.
How to exercise your rights. Submit any rights request through https://gaterepairwaxahachie.com/contact-us/. An authorized agent may submit on your behalf if they provide acceptable proof of authorization. We may verify your identity before acting on a request. We will respond within the timeframe the applicable state law requires.
Appeals. If we decline a request, we will tell you why. You may appeal by replying to that decision or contacting us again through the contact page; we will notify you of the outcome of the appeal.
No retaliation. We do not deny service, charge a higher price, or provide a reduced quality of service to anyone who exercises these rights.
Do We Use Cookies and Similar Technologies?
Yes. We use cookies and similar tracking technologies to remember your preferences and to understand how visitors use the site. For example, cookies help us know which pages are visited most often and how people navigate from one section to another.
You can control cookies through your browser settings. Most browsers let you block or delete cookies, though doing so may affect how some parts of the site function.
Some of the analytics and advertising technologies we use may qualify as the sharing of personal information for targeted advertising purposes under certain state privacy laws. If you want to limit that type of sharing, you can contact us through the contact page to make that request.
Who Receives the Information You Submit?
When you submit a service request, the details you provide - your name, phone number, email, service address, and project description - are sent to local businesses operating in your area that are positioned to respond to, quote on, and carry out the type of work you requested. Those businesses are not employees or agents of Ironworks Gate Co.; they run their own operations and will contact you directly to follow up on your request.
Beyond that core referral, information may also be shared with the affiliated brands and shared vendors described in the affiliates section above, and with outside parties in limited circumstances: to comply with a legal obligation, to enforce our terms, to investigate fraud, or to protect the safety of users or others. If Ironworks Gate Co. is acquired, merged, or sold, customer information would be among the assets transferred, and this policy would continue to govern its use.
What Do We Do With Aggregate Site Data?
We analyze overall traffic and advertising performance using aggregate and de-identified statistics - for example, how many visitors arrived from a particular ad campaign, or which service category draws the most interest in a given region. In that aggregated or de-identified form, the data cannot reasonably be traced back to any individual, and we do not sell statistics of that kind.
That statement is limited to aggregate and de-identified data. As described in the state-rights section, the transfer of personal information that occurs when a service request is passed to local businesses may constitute a sale or share under some state laws.
How Do We Protect Your Information?
We use reasonable, industry-standard technical and organizational measures to protect the personal information we hold against unauthorized access, disclosure, alteration, and loss. Those measures include encrypted data transmission, access controls, and regular review of our data-handling practices.
No security system is foolproof. We cannot guarantee that information transmitted over the internet or stored on our systems will never be accessed without authorization. By using this site, you acknowledge that inherent risk.
What About Links to Other Websites?
The site may contain links to external websites - for example, websites operated by partner businesses, industry associations, or product manufacturers. Once you leave gaterepairwaxahachie.com, this Privacy Policy no longer applies. We have no control over how those external sites collect or handle your information, and we encourage you to review their own privacy policies before sharing any personal information with them.
What Choices Do You Have?
You have several options for managing how your information is used:
- Stop text messages: Reply STOP to any text message we or a responding business sends you. See the SMS section above for full details.
- Find out what we have on file: Contact us through the contact page to ask what personal information we hold about you.
- Request deletion: You can ask us to delete your information by submitting a request through https://gaterepairwaxahachie.com/contact-us/. We will process the request in line with applicable law and our record-keeping obligations.
We will make reasonable efforts to honor your choices promptly.
What Are You Agreeing to When You Submit Information?
When you fill out a form, start a chat session, or otherwise send us information through this site, you are consenting to two things.
First, you consent to the transfer of your information as described in this policy - including its delivery to the local business that will respond to your request.
Second, you consent to being contacted by Ironworks Gate Co. and by the business that receives your request, by phone call, text message, or email, for purposes related to your request. Those contacts may be made using automated dialing technology or prerecorded messages.
Agreeing to receive calls or texts is not a requirement for purchasing any service. If you prefer not to be contacted by automated means, please let us know through the contact page and we will note your preference, though it may limit our ability to connect you with a local business quickly.
How Can You Reach Us With Questions or Requests?
If you have questions about this Privacy Policy, want to know what information we hold about you, or wish to submit any privacy rights request described above, please reach out through our contact page:
https://gaterepairwaxahachie.com/contact-us/
We will do our best to respond promptly and to address your concern fully.
Ironworks Gate Co. - Waxahachie, TX - © 2026